Help Centre

Frequently Asked Questions

Have questions? We’re here to help.

How do I create a new Pixie bot? Creating a new Pixie is easy! Just navigate to the "Create New Pixie" section and follow the step-by-step guide.

Can I train my Pixie to understand industry-specific terms? Absolutely! You can upload files containing the necessary information or use our editor to customize Pixie's knowledge.

Can I share my Pixie with my team members? Yes, you can privately share Pixie within your workspace, allowing seamless collaboration and engagement.

What is Embedding? Remember those circular blobs you often see on the lower right portions of many websites? Well, that's an embedded widget! In simpler terms, embedding means making the chatbot readily accessible on your own website.

How can I get in touch? We're here to assist! To contact us, you can reach out through the contact form on our website. Just provide your details and message, and we'll get back to you promptly. Alternatively, you can also drop us an email at talk@hellopixie.ai, and we'll be more than happy to connect with you.

Still have questions? Reach out to us anytime! Our team is ready to help you harness the magic of Pixie for your business's success. Contact us today to learn more.

Join us today, for free Contact us to start your free 15-day full access to Pixie. Or just register for a free account. Either way, chat soon!